Please use this identifier to cite or link to this item:
http://tainguyenso.hce.edu.vn:8080/dspace/handle/TVDHKTH_123456789/7203| Title: | bài giảng Quản trị quan hệ khách hàng (CRM) |
| Authors: | PGS.TS Nguyễn, Thị Minh Hòa |
| Keywords: | Bài giảng Quản trị quan hệ khách hàng (CRM) |
| Issue Date: | 2022 |
| Publisher: | Trường Đại học Kinh tế Huế |
| URI: | http://thuvien.hce.edu.vn:8080/dspace/handle/TVDHKTH_123456789/7203 |
| Appears in Collections: | BG Marketing |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 1. Unknown.pdf | 219.12 kB | Adobe PDF | View/Open | |
| 2. Rosewood Hotels _ Resorts- Branding to increase customer profitability and Lifetime Value.pdf | 142.94 kB | Adobe PDF | View/Open | |
| 3. Maru Batting Center- Customer Lifetime Value.pdf | 701.83 kB | Adobe PDF | View/Open | |
| 4. Hilton Hotels- Brand Differentiation through Customer Relationship Management.pdf | 254.62 kB | Adobe PDF | View/Open | |
| 5. Conroy_s Acura- Customer Lifetime Value and Return on Marketing.pdf | 341.88 kB | Adobe PDF | View/Open | |
| 6. calculating-ltv.pdf | 776.78 kB | Adobe PDF | View/Open | |
| 7. Audi_s Three Steps to a Winning CRM Strategy.pdf | 57.56 kB | Adobe PDF | View/Open | |
| 8.Unknown3.pdf | 242.2 kB | Adobe PDF | View/Open | |
| 9. CDK Digital marketing 1.pdf | 286.07 kB | Adobe PDF | View/Open | |
| 10. Social CRM.pdf | 617.39 kB | Adobe PDF | View/Open |
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